3.1.2.1 Select Customers and Manage Programs : Select Customers and Manage Programs Detailed Process Model Description : 5.6 Process Notification, Create and Send SMS
5.6 Process Notification, Create and Send SMS
Reference: Select Customers and Manage Programs Process Model - Page 3 for the associated business process diagram.
Actor/Role: Customer
Description: OUCSS creates and sends the SMS (text) message to the customer.
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